Within Kaiser Permanente Washington Health Research Institute (KPWHRI), we have access to robust scientific capabilities we can use to promote continuous learning and improvement. Here is a summary of the LHS Program's 6 core capabilities and how we use them to learn from research, our patients, and our staff:
By tapping into KPWHRI's sophisticated data capabilities and analytic expertise, we push the boundaries of machine learning and predict ways to improve care for our members, introduce efficiencies, and reduce cost. Examples include: Supporting reduction in unwarranted variation and low-valuce care, and identifying individuals at high risk of being hospitalized to guide targeting of case management interventions.
It is not enough to know the evidence. The LHS Program brings implementation science and experience to support rapid and sustained implementation of evidence-based care through practice facilitation and other QI methods. Our implementation experts clearly defining implementation activities by role, provide at-the-elbow practice support, and use effective techniques to understand implementation progress and support adoption and maintenance.
The LHS Program scans the environment, rapidly reviews research, connects partners across silos, and provides expert consultation to help identify, prioritize, and scope emerging opportunities.
Front line staff and managers have a unique vantage point on the opportunities for improvement in our system. The LHS Program supports the identification, development, piloting and evaluation of promising value-creation ideas that emerge from front line staff, managers and/or leaders. Ideas are vetted for congruence with strategic priorities, then funded as pilot programs and given technical assistance—from design and implementation to evaluation. Promising value creation opportunities are served up to leaders for prioritization and widespread implementation.
Do the changes we make and programs we put in place make a difference for our members? We learn about how changes we make impact care and costs by conducting evaluations of various initiatives in Primary Care, Specialty Care, and Care Delivery IT. This work offers decision makers actionable insight into the benefits and unintended consequences of promising programs to improve implementation and maximize benefit.
Using evidence-based patient engagement strategies, the LHS Program helps Kaiser Permanente Washington understand and support member engagement across care delivery, quality improvement, and strategic direction setting.
One year in, leaders of Kaiser Permanente Washington’s Learning Health System Program describe how research-care delivery partnerships drive continuous learning.
Read it in Healthy Findings.
For more information about Kaiser Permanente Washington's Learning Health System Program, please email us at KPWALHS@kp.org.