Medical anthropologist Clarissa Hsu, PhD, has been doing Kaiser Permanente research since 2001, and became an official member of the faculty in 2011. She conducts research using a holistic approach that unites the cultural, social, and political factors that shape health and health care. Dr. Hsu was one of the first researchers to receive funding from the national Patient-Centered Outcomes Research Institute (PCORI), which supports studies on issues that are a high priority for patients, caregivers, and clinicians. PCORI-funded research follows an innovative model, including patient input at all steps in the research process. Dr. Hsu and her team christened her PCORI project LINCC: Learning to Integrate Neighborhoods and Clinical Care.
The LINCC project designed, piloted, and evaluated a new primary care role: connecting patients to community resources. This new community resource specialist role was spread throughout Kaiser Permanente Washington, with a robust evaluation and implementation support co-led by Dr. Hsu through KPWHRI’s Center for Accelerating Care Transformation. LINCC also resulted in the creation of valuable health care resources, including an article on having patients as co-investigators, as well as a guide and set of care-design templates for engaging a cohort of patients in co-designing care.
Dr. Hsu is also at the forefront of other prevalent health issues, working to document, design, evaluate, and disseminate new approaches and best practices. She seeks to help chronic pain patients taper off and find alternatives to opioids. She also works to improve how care delivery systems interact with patients and family members around sensitive and complex topics such as dementia diagnoses, use of antipsychotics in youth, blood pressure diagnosis and control, cannabis use, and childhood vaccinations.
Dr. Hsu is an affiliate professor at the University of Washington School of Public Health.
Patient experiences with complementary and alternative medicine
Schafer LM, Hsu C, Eaves ER, Ritenbaugh C, Turner J, Cherkin DC, Sims C, Sherman KJ. Complementary and alternative medicine (CAM) providers' views of chronic low back pain patients' expectations of CAM therapies: a qualitative study. BMC Complement Altern Med. 2012 Nov 27;12(1):234. doi: 10.1186/1472-6882-12-234. PubMed
Oberg EB, Bradley RD, Hsu C, Sherman KJ, Catz S, Calabrese C, Cherkin D. Patient-reported experiences with first-time naturopathic care for type 2 diabetes. PLoS One. 2012;7(11):e48549. doi: 10.1371/journal.pone.0048549. Epub 2012 Nov 7. PubMed
Fishman PA, Johnson EA, Coleman K, Larson EB, Hsu C, Ross TR, Liss D, Tufano J, Reid RJ. Impact on seniors of the patient-centered medical home: evidence from a pilot study. Gerontologist. 2012 Oct;52(5):703-11. doi: 10.1093/geront/gnr158. Epub 2012 Mar 15. PubMed
Hsu C, Coleman K, Ross TR, Johnson E, Fishman PA, Larson EB, Liss D, Trescott C, Reid RJ. Spreading a patient-centered medical home redesign: a case study. J Ambul Care Manage. 2012;35(2):99-108. PubMed
Chubak J, Tuzzio L, Hsu C, Alfano CM, Rabin B, Hornbrook MC, Spegman A, Von Worley A, Williams A, Nehklyudov L. Providing care for cancer survivors in integrated health care delivery systems: practices, challenges, and research opportunities. J Oncol Pract. 2012 May;8(3):184-9. doi: 10.1200/JOP.2011.000312. Epub 2012 Jan 24. PubMed
Paige S, Bourcier E, Cahill C, Kabel C, Hsu C. Evaluating the Kaiser Permanente Community Fund’s Social Determinants of Health portfolio. Found Rev. 2012 April (4);1:68-80.
Hsu C, Cherkin DC, Hoffmeyer S, Sherman KJ, Phillips WR. Patient and clinician openness to including a broader range of healing options in primary care. Ann Fam Med. 2011 Sep-Oct;9(5):447-53. PubMed
Jones M, Hsu C, Pearson D, Wolford D, Labby D. An alternative to pay-for-performance: one health plan's approach to quality improvement. J Healthc Qual. 2011;33(1):22-9. doi: 10.1111/j.1945-1474.2010.00100.x. PubMed
Chubak J, Hsu C, Tuzzio L, Kirlin B, Nekhlyudov L. C-a4-01: providing care for cancer survivors in integrated delivery systems: an assessment of current practices and future opportunities. Clin Med Res. 2010;8(3-4):182.
Reid RJ, Coleman K, Johnson EA, Fishman PA, Hsu C, Soman MP, Trescott CE, Erikson M, Larson EB. The Group Health medical home at year two: cost savings, higher patient satisfaction, and less burnout for providers. Health Aff (Millwood). 2010;29(5):835-43. PubMed
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Partnering with Patients as Equals in Co-Designing Primary Care: Examples and Tools from the LINCC Project