Improving care is never easy. But Katie Coleman, MSPH, is finding strategies that make it easier to integrate what's known about how best to care for patients into daily practice. As the Director for Kaiser Permanente Washington’s Learning Health System program and for the MacColl Center for Health Care Innovation, Ms. Coleman gathers knowledge about optimal ways to deliver, organize, and improve health care—and translates it into practice within Kaiser Permanente Washington, and in community health centers, public hospitals and small private practices. She focuses especially on elevating the quality of primary care and behavioral health for patients and providers.
Within KP Washington, she is working with care delivery leaders to cultivate curiosity and bring research to their priorities by evaluating new capital investments, leveraging big data to improve care, and using implementation science and quality improvement methods to accelerate translation of evidence-based care.
In the community, Ms. Coleman also designs and evaluates large scale improvement efforts in partnerships with patients, staff, and clinicians. Currently, she’s leading the primary care practice improvement arm of the Robert Wood Johnson Foundation's Delta Center for a Thriving Safety Net initiative, which aims to advance value-based pay and care competencies in 12 state behavioral health and primary care associations. She recently worked to improve care in a diversity of practices in the Colorado Health Foundation’s Team-based Care Initiative, in 65 community health centers in 5 states as part of the Commonwealth Fund’s Safety Net Medical Home Initiative and 250 small practices as part of the Agency for Healthcare Research and Quality’s Evidence NOW initiative.
Ms. Coleman speaks often and publishes her work in peer-reviewed papers, policy briefs, and white papers. She recently published a report clarifying the core competencies of high-performing primary care and their intersection with value-based pay. She has contributed to early work evaluating the Kaiser Permanente Washington Patient-Centered Medical Home demonstration and Oregon Primary Care Associations’ Empathic Inquiry initiative, aimed at identifying and addressing social determinants of health.
Prior to joining the MacColl Center and Kaiser Permanente, Ms. Coleman managed the strategic planning and government grants portfolio for Access Community Health Network, the nation’s largest network of community health centers.
Coleman K, Phillips KE, Van Borkulo N, Daniel D, Johnson KE, Wagner EH, Sugarman JR. Unlocking the black box: supporting practices to become patient-centered medical homes. Med Care. 2014 Nov;52 Suppl 4:S11-7. doi: 10.1097/MLR.0000000000000190.
Johnson KE, Coleman K, Phillips KE, Austin BT, Daniel DM, Ridpath J, Schaefer J, Wagner EH. Development of a facilitation curriculum to support primary care transformation: the "Coach Medical Home" curriculum. Med Care. 2014 Nov;52 Suppl 4:S26-32. doi: 10.1097/MLR.0000000000000240.
Daniel DM, Wagner EH, Coleman K, Schaefer JK, Austin BT, Abrams MK, Phillips KE, Sugarman JR. Assessing progress toward becoming a patient-centered medical home: an assessment tool for practice transformation. Health Serv Res. 2013 Dec;48(6 Pt 1):1879-97. doi: 10.1111/1475-6773.12111. Epub 2013 Oct 21. PubMed
Reid RJ, Johnson EA, Hsu C, Ehrlich K, Coleman K, Trescott C, Erikson M, Ross TR, Liss DT, Cromp D, Fishman PA. Spreading a medical home redesign: effects on emergency department use and hospital admissions. Ann Fam Med. 2013 May-Jun;11 Suppl 1:S19-26. doi: 10.1370/afm.1476. PubMed
Katie Coleman and Cara Lewis will co-direct a national network that supports work to address members’ social health.
The MacColl Center’s LEAP project identifies 11 features of effective leadership at primary care practices.
Healthcare Innovation, Oct. 20, 2020